Terms and Conditions

Effective Date: 01/04/2026
Business Name: FREEZE MEAT SHOP
Website: www.freeze.salesgirl.ng

1. Introduction

Welcome to FREEZE MEAT SHOP. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our services, you agree to be bound by these terms.

2. Eligibility

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

3. Products and Availability

  • We specialize in the sale of fresh and frozen meat products.
  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue products without notice.
  • Due to the nature of meat products, slight variations in weight, size, and appearance may occur.

4. Pricing and Payment

  • All prices are listed in Naira.
  • Prices may change without prior notice.
  • Payment must be made in full at checkout using approved payment methods.
  • We are not responsible for additional bank or transaction charges.

5. Orders and Confirmation

  • Once you place an order, you will receive a confirmation via email or SMS.
  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraud.

6. Delivery Policy

  • Delivery is available within selected locations.
  • Delivery times are estimates and may vary due to traffic, weather, or other factors.
  • Customers must ensure accurate delivery information.
  • Someone must be available to receive the order upon delivery.

7. Storage and Handling

  • Meat products must be stored properly upon delivery (refrigerated or frozen as required).
  • We are not responsible for spoilage due to improper storage after delivery.

8. Returns and Refunds

  • Due to the perishable nature of our products, returns are generally not accepted.
  • Refunds or replacements may be issued if:
    • The product is spoiled upon delivery
    • Incorrect items were delivered
  • Complaints must be reported within 2-6 hours of delivery with proof (photos recommended).

9. Cancellation Policy

  • Orders can be canceled within 1 hour after placing the order.
  • Orders already processed or dispatched cannot be canceled.

10. Health and Safety Disclaimer

  • Customers are responsible for proper cooking and handling of meat products.
  • We are not liable for any illness resulting from improper preparation or storage.

11. Intellectual Property

All content on this website (logos, images, text) is owned by FREEZE MEAT SHOP and may not be used without permission.

12. Limitation of Liability

To the fullest extent permitted by law, FREEZE MEAT SHOP shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

13. Privacy Policy

Your personal information is handled according to our Privacy Policy. We do not sell or share your data without consent.

14. Governing Law

These Terms and Conditions are governed by the laws of Nigeria.

15. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

16. Contact Information

If you have any questions, please contact us: